Stakeholder Engagement

/Stakeholder Engagement

Is the the time for ethics and business?

This article was originally published by our friends at The Social Change Agency. Read the original article. Publication does not imply endorsement of views by Twelve Winds Consulting. Last month Transport For London stripped Uber of its license because: “Uber’s approach and conduct demonstrate a lack of corporate responsibility”. While to many it came as [...]

By |2017-10-19T11:46:32+00:00October 19th, 2017|CSR & Sustainability, Stakeholder Engagement|0 Comments

What is employee engagement really?

Labour productivity in the UK has been exceptionally weak since the 2007-08 financial crisis. To respond to this, companies are looking for ways to mobilise their employees toward the organisation’s success. And as we move out of recession, more and more companies are experiencing a shortage of skilled labour. This is coupled with a younger [...]

Which of your customers gets the most attention?

If your company is like most, the customers who get the most attention are the ones who like you the most. This seems to make sense. After all, that’s why they like you, isn’t it? But are you sure you aren’t over servicing them because the interaction is pleasant and rewarding, while you neglect customers [...]

By |2016-10-22T17:59:21+00:00October 31st, 2014|Stakeholder Engagement|Comments Off on Which of your customers gets the most attention?

How loyal are your customers?

You may know what your customers think of you. Are they satisfied? Do they let you know when they have problems or complaints? But do you know which customers are loyal to you? Which customers are talking to your competition about alternatives? Which customers will still be with you in a year, or two? Twelve [...]

By |2016-10-22T17:59:21+00:00July 15th, 2013|Stakeholder Engagement|Comments Off on How loyal are your customers?

How engaged are your employees?

Do you know what your employees think of you. Are they satisfied? Do they let you know when they have problems or complaints? Do you know which employees are loyal to you? Which employees are talking to your competition about alternatives? Which employees will still be with you in a year, or two? What will [...]

By |2015-06-28T11:17:23+00:00July 31st, 2012|Stakeholder Engagement|Comments Off on How engaged are your employees?

London Office

Phone: +44 20 8123 1265

Web: www.twelvewinds.org.uk

Johannesburg Office

Phone: +27 11 083 5512

Web: www.twelvewinds.co.za

The Twelve Winds Promise

We promise to help you deliver sustainable growth - by providing you with independent advice, working in partnership with your staff, and sharing our knowledge and skills to ensure lasting impact.