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Front-line staff app

2018-12-29T14:41:00+01:00

MTR Crossrail's frontline staff app provides live travel information, journey planners and replacement bus service information to enable staff quickly assist customers in the station. Client MTR is regarded as one of the world’s leading railway operators. The company operates the urban metro for Hong Kong, Melbourne Metro in Australia, Stockholm Metro and [...]

Journey planner for autistic travellers

2018-12-08T19:47:41+01:00

“Aubin” is a new journey planner app designed for the autistic community. Unlike other journey planner apps, Aubin combines journey planner and travel companion information and calculates the least stressful journey for the user, not the fastest or cheapest. Client Aubin was produced for the Rail Safety and Standards Board in partnership with rail [...]

Enterprise monitoring system

2018-12-08T19:49:49+01:00

DART (Darwin Alerting and Reporting Tool) provides real-time information for London Overground station staff to improve customer service at stations. Client Arriva Rail London (previously LOROL) is the train operating company responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL). TfL and Arriva Rail London work [...]

Participant selection web app

2018-12-08T19:50:04+01:00

The Bunnyfield web app creates lists of candidates to take part in website research, derived from their overall list of potential candidates. Client Bunnyfield (a department of Bunnyfoot) specialises in finding and recruiting participants to take part in website research, retail and in-store experience, product packaging testing, software testing and mobile/tablet/touchscreen websites/apps. This project [...]

Interactive mapping tool for call centre

2018-12-04T21:53:19+01:00

The BT Vision interactive mapping tool provides call centre staff in India with interactive maps to show if the UK customer can use Freeview and YouView. Client BT Vision ("Television on your terms") is a division of BT Group that provides set-top boxes through which customers can access up to 40 free digital TV and [...]