Whatever sector you are in, from large corporations to small nonprofits, effective leaders find the same critical success factors are necessary: strong leadership, flexibility to respond to shifts in the environment, a robust pipeline of initiatives, and a focus on continuous improvement.

The success of any strategic initiative, whether it is a total corporate transformation or a small project, requires appropriate and ongoing communication, monitoring, and evaluation. Effective change management also demands a holistic approach that addresses the people, process and technological aspects of the strategy. It is important to involve all relevant stakeholders in the change process, reconciling their differing views, concerns and priorities.

TWC can help you to assess your organisation’s readiness for change, develop your strategic plan, implement and monitor the change. Our support is customised for each organisation to take into account the wider organisational objectives, values, and cultures, and to ensure effective buy-in and support from employees and other stakeholders.

Our Services:

  • Defining core values
  • Embedding core values
  • Strategic planning process design
  • Strategic planning workshop facilitation
  • Strategic thinking
  • Strategic decisionmaking
  • Managing change

Case Studies

2018-12-31T13:13:35+00:00

Customer journey mapping for a national charity

Twelve Winds helped Migrants Resource Centre develop customer personas and customer journey maps to inform strategic planning, service design, and customer experience improvements. Client Migrants Resource Centre is an independent, national charity that has worked for over 30 years to help migrants, refugees, and asylum seekers overcome the barriers that prevent them from [...]

2018-12-31T14:11:52+00:00

Strategic planning process for a national charity

Twelve Winds helped Migrants Resource Centre develop an ambitious new strategic vision and plan, reflecting the charity's leadership role in the sector. Client Migrants Resource Centre is an independent, national charity that has worked for over 30 years to help migrants, refugees, and asylum seekers overcome the barriers that prevent them from fully [...]

2018-12-31T15:55:06+00:00

Merger of two national charities

Twelve Winds helped Asylum Aid through a successful merger with Migrants Resource Centre. Client Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad by enhancing and extending their legal rights and entitlements. Situation Asylum Aid had [...]

2018-12-31T18:31:00+00:00

Strategic plan, balanced scorecard, and leadership strategy skills

Twelve Winds helped British Gymnastics develop a new five-year strategic plan, implement an organisation-wide balanced scorecard, and build the strategy skills of the leadership team. Client British Gymnastics is the UK Governing Body for the sport of gymnastics. The organisation exists to support, lead and inspire all those involved or interested in gymnastics. British [...]

2018-12-31T15:54:55+00:00

Core values development for national charity

Twelve Winds helped Asylum Aid develop and articulate a set of organisational core values that would serve as the bedrock for a new strategy and guide the behaviour of the Board, management, and staff. Client Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK [...]

2018-12-30T18:21:42+00:00

Organisational restructuring for national charity

Twelve Winds helped Asylum Aid implement a new organisational structure. Client Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad by enhancing and extending their legal rights and entitlements. Situation Following the 2008 recession, subsequent cuts [...]

2018-12-31T15:54:44+00:00

Organisational restructuring for international NGO

Twelve Winds helped Panos London implement a new organisational structure. Client Panos London is part of the Panos Network, an international group of charities working to ensure that information is effectively used to foster public debate, pluralism, and democracy. Situation Following a change in strategy at its largest funder, Panos London's income [...]

2018-12-31T15:54:34+00:00

Strategic vision & values for international NGO

Twelve Winds helped Panos London develop a new multi-year strategic plan. Client Panos London is part of the Panos Network, an international group of charities working to ensure that information is effectively used to foster public debate, pluralism, and democracy. Situation Panos London had gone through a period of significant change. Over [...]

2019-10-05T15:32:05+00:00

HIV/AIDS impact analysis and balanced scorecard

Twelve Winds provided a detailed model of the predicted impact of HIV/AIDS on he workforce and profitability of Alpha Cement, including recommendations of how to mitigate that impact. Client Apha Cement (now part of the AfriSam and LafargeHolcim groups) is the leading black-controlled construction materials group in southern Africa. Founded in 1934, the company [...]