Twelve Winds is committed to helping our clients become high-performance businesses.  We match deep functional expertise with wide industry experience. Some of our diverse clients include:

Consumer Products:
Unilever
PicknPay
SAB Miller
Steinhoff
UK Free TV
Polished Prices
Ben & Jerry’s

Media & Entertainment:
Maynard Malone
ArtOneZero
SapientNitro
Maido
Whoosh Media
Venus Fibre Internet
Bunnyfield
Zynga

Hospitality:
Compass Group
Fedhasa

Financial Services:
NMG
GlenRand MIB

Mining, Oil, & Gas:
AngloAmerican
AngloGold Ashanti
DeBeers
BHP Billiton
Exxaro
Kumba Iron Ore
Konkola Copper Mines
BP

Construction:
Alpha Cement
BPB Gypsum

Engineering & Technology:
Johnson Matthey
Monsanto
Sandvik

Charities & Non-Profit:
British Gymnastics
Migrants Resource Centre
Asylum Aid
Save the Children
Panos London
Oxfam
GBCHealth
VSO

Public Sector:
NHS
USAID
US Embassy South Africa

Healthcare:
Medex Tanzania
Discovery Health

Transportation:
RSSB
London Overground
MTR Crossrail
South Western Railway
Jnction

Case Studies

Read the case studies below to learn how Twelve Winds has provided solutions for a variety of clients facing a wide range of issues and challenges:

2018-12-29T14:41:00+01:00

Front-line staff app

MTR Crossrail's frontline staff app provides live travel information, journey planners and replacement bus service information to enable staff quickly assist customers in the station. Client MTR is regarded as one of the world’s leading railway operators. The company operates the urban metro for Hong Kong, Melbourne Metro in Australia, Stockholm Metro and [...]

2018-12-04T21:52:36+01:00

Train identification from location software

Whoosh Media's train detector algorithm links live train way-point information with their on-train GPS to determine which train service it is on. Client Whoosh Media provides train passengers with access to an extensive range of on-board entertainment. This project was delivered in partnership with specialist rail agency Jnction. Client brief Whoosh Media [...]

2018-12-08T19:47:41+01:00

Journey planner for autistic travellers

“Aubin” is a new journey planner app designed for the autistic community. Unlike other journey planner apps, Aubin combines journey planner and travel companion information and calculates the least stressful journey for the user, not the fastest or cheapest. Client Aubin was produced for the Rail Safety and Standards Board in partnership with rail [...]

2018-12-04T21:54:36+01:00

Blockchain demo

Polished Prices' web-app demonstrates the use of private blockchain to provide audit-level integrity to a commodity market index. Client Polished Prices provides up-to-date prices based on actual transactions in the wholesale polished diamond market.  Prices are multiple-sourced and supplied electronically by diamond companies in the different diamond centres. This project was delivered in partnership with web development agency [...]

2018-12-31T13:13:35+01:00

Customer journey mapping for a national charity

Twelve Winds helped Migrants Resource Centre develop customer personas and customer journey maps to inform strategic planning, service design, and customer experience improvements. Client Migrants Resource Centre is an independent, national charity that has worked for over 30 years to help migrants, refugees, and asylum seekers overcome the barriers that prevent them from [...]

2018-12-31T14:11:52+01:00

Strategic planning process for a national charity

Twelve Winds helped Migrants Resource Centre develop an ambitious new strategic vision and plan, reflecting the charity's leadership role in the sector. Client Migrants Resource Centre is an independent, national charity that has worked for over 30 years to help migrants, refugees, and asylum seekers overcome the barriers that prevent them from fully [...]

2018-12-31T15:55:06+01:00

Merger of two national charities

Twelve Winds helped Asylum Aid through a successful merger with Migrants Resource Centre. Client Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad by enhancing and extending their legal rights and entitlements. Situation Asylum Aid had [...]

2018-12-08T19:49:49+01:00

Enterprise monitoring system

DART (Darwin Alerting and Reporting Tool) provides real-time information for London Overground station staff to improve customer service at stations. Client Arriva Rail London (previously LOROL) is the train operating company responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL). TfL and Arriva Rail London work [...]

2018-12-08T19:50:04+01:00

Participant selection web app

The Bunnyfield web app creates lists of candidates to take part in website research, derived from their overall list of potential candidates. Client Bunnyfield (a department of Bunnyfoot) specialises in finding and recruiting participants to take part in website research, retail and in-store experience, product packaging testing, software testing and mobile/tablet/touchscreen websites/apps. This project [...]

2018-12-31T18:31:00+01:00

Strategic plan, balanced scorecard, and leadership strategy skills

Twelve Winds helped British Gymnastics develop a new five-year strategic plan, implement an organisation-wide balanced scorecard, and build the strategy skills of the leadership team. Client British Gymnastics is the UK Governing Body for the sport of gymnastics. The organisation exists to support, lead and inspire all those involved or interested in gymnastics. British [...]

2018-12-31T18:31:35+01:00

Leadership coaching for an international NGO

The Save the Children Pro Bono coaching programme has been running for six years now, following its launch in 2009 after a successful pilot. Toby Lindsay, Executive Director of Twelve Winds Consulting, has been involved in the initiative in a pro bono capacity since 2010. Client Save the Children, is an international non-governmental [...]

2018-12-08T19:50:20+01:00

Back-end for action strategy game

NaturalMotion's back-end to Dawn of Titans serves as the the action strategy game's scheduling administration system. Client NaturalMotion London was established in 2012 to develop groundbreaking social games on mobile platforms. Fusing a fresh, start-up culture with NaturalMotion’s advanced technology and expertise, the studio is working on innovative projects with the aim of redefining mobile [...]

2018-12-31T15:54:55+01:00

Core values development for national charity

Twelve Winds helped Asylum Aid develop and articulate a set of organisational core values that would serve as the bedrock for a new strategy and guide the behaviour of the Board, management, and staff. Client Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK [...]

2018-12-29T15:13:11+01:00

International promotional website

The Ben & Jerry's promotional website led an international campaign promoting their new line of Greek-style frozen yoghurt. Client Ben and Jerry's has manufactured ice cream since 1978. Based in the US state of Vermont, the company was sold in 2000 to Anglo-Dutch conglomerate Unilever. Ben & Jerry’s was one of the first [...]

2018-12-30T18:21:42+01:00

Organisational restructuring for national charity

Twelve Winds helped Asylum Aid implement a new organisational structure. Client Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad by enhancing and extending their legal rights and entitlements. Situation Following the 2008 recession, subsequent cuts [...]

2018-12-04T21:53:19+01:00

Interactive mapping tool for call centre

The BT Vision interactive mapping tool provides call centre staff in India with interactive maps to show if the UK customer can use Freeview and YouView. Client BT Vision ("Television on your terms") is a division of BT Group that provides set-top boxes through which customers can access up to 40 free digital TV and [...]

2018-12-31T15:54:44+01:00

Organisational restructuring for international NGO

Twelve Winds helped Panos London implement a new organisational structure. Client Panos London is part of the Panos Network, an international group of charities working to ensure that information is effectively used to foster public debate, pluralism, and democracy. Situation Following a change in strategy at its largest funder, Panos London's income [...]

2018-12-30T15:30:05+01:00

Balanced scorecard for international NGO

Twelve Winds helped Panos London implement the balanced scorecard as an organisation-wide strategic performance management system. Client Panos London is part of the Panos Network, an international group of charities working to ensure that information is effectively used to foster public debate, pluralism, and democracy. Situation Panos London had recently committed to [...]

2018-12-31T15:54:34+01:00

Strategic vision & values for international NGO

Twelve Winds helped Panos London develop a new multi-year strategic plan. Client Panos London is part of the Panos Network, an international group of charities working to ensure that information is effectively used to foster public debate, pluralism, and democracy. Situation Panos London had gone through a period of significant change. Over [...]

2019-01-01T14:20:06+01:00

HIV/AIDS impact analysis and balanced scorecard

Twelve Winds provided a detailed model of the predicted impact of HIV/AIDS on he workforce and profitability of Alpha Cement, including recommendations of how to mitigate that impact. ClientApha Cement (now part of the AfriSam and LafargeHolcim groups) is the leading black-controlled construction materials group in southern Africa. Founded in 1934, the company is one of [...]